PRIVACY POLICY

PRIVACY AND SECURITY GUIDELINES:

Our use and protection of any information you provide to us while using this website is outlined in our privacy policy.

Protecting your privacy is something we really believe in. While visiting our website, you can be confident that if we ask for personal information that allows us to identify you, we will only use it in compliance with this privacy statement. This page will be updated if we make changes to this policy. To make sure you are satisfied with any changes, you should periodically check this page.

INFORMATION/ DATA THAT WE GATHER:

The following details might be gathered:

Name, demographic data (such as postcode), contact details (such as email address), choices and interests, and other data related to surveys, or some offers for our consumers.
How we utilize the data that we collect:
We need your information in order to more effectively comprehend your requirements and serve you, only and especially for the reasons listed below:
- Keeping records internally, internal documentations purposes
- The data may be used to improve our goods and services.
- Using the email address you supplied, we may send you promotional emails about new goods, special deals, or other information that we believe you will find useful, and relevant specifically about our new product arrivals.

INFORMATION SECURITY, CYBER HYGIENE, AND CYBERSECURITY:

We firmly believe that your information is safe, and we go to great lengths to protect whatever information we may have related to you. Both hard copy and electronic copies of personal data may be kept on our computer system. We have implemented appropriate administrative, electronic, and physical safeguards to protect and secure the data we gather online in order to thwart unauthorized access or disclosure. To safeguard all of our electronic data, we use email filtration systems, network firewalls, login credentials information systems, SSL encryption schemes, and other relevant antivirus protection applications.

Please note importantly: All your financial details such as credit cards, debit cards, and other relevant bank details/ information are securely and automatically submitted to our bank for processing; we never store our consumer's financial information.

Regarding SSL and HTTPS - Powered by WIX
All Wix sites include the HTTPS and SSL protocols, which ensure the communication between our visitors and our site is completely secure. Any data traveling between visitor servers and our site stays encrypted, so it's a safe browsing experience for all.

What is HTTPS?
Hyper Text Transfer Protocol Secure (HTTPS) is a means for your web browser to communicate securely with websites. All new sites created on Wix have HTTPS automatically enabled at no additional cost.
With HTTPS, the data that travels between your server and the site is encrypted and authenticated. If you don't have HTTPS enabled, any transferred data can potentially be accessed or manipulated by attackers.
Using HTTPS helps ensure:
Your visitors' information is encrypted (more secure), so they are more likely to visit your website.
Visitors are more comfortable making purchases and/or sharing their personal information.
Your Search Engine Optimization (SEO) is improved, as Google ranks HTTPS sites more favorably.

What is an SSL certificate?
A Secure Sockets Layer, or SSL certificate, allows your visitors to view your site over an HTTPS connection. It secures the connection between your browser and the web address you’re visiting. Wix provides an SSL certificate automatically for all sites.
When a webpage has a SSL certificate, you can see a lock icon on the address bar next to the domain. Clicking this icon shows you more SSL details. However, if there isn't an SSL certificate, an "i" icon appears instead.

Using HTTPS on older browsers.
Some older browsers don’t support the higher security standards required by SSL certificates. Visitors accessing your site on these browsers may have trouble loading the HTTPS version of your site.
Unsupported browsers include:
Google Chrome versions older than 6
Internet Explorer versions older than 7
Firefox versions older than 2.0
Safari versions older than 2.1
All versions of Internet Explorer on Windows XP
Unsupported mobile browsers include:
Safari browsers running on an iOS version older than 4.0
Android browsers running on a version older than 3.0 (Honeycomb)
Windows Phone browsers running on a version older than 7

For more information on above, please see Wix.com https://support.wix.com/en/article/about-ssl-and-https

INFORMATION GATHERING FROM USERS:

When a client creates an account on our website, uses our online chat feature, places an order through our website, completes a survey on our website, or gives permission to receive phone or email correspondence, personal data is gathered and saved. You give 'AU Collections' the permission to collect and store the data you supply by using any of these ways.

We only gather and use data when it is absolutely required to provide our services or improve your online experience.

While utilising our "Guest" checkout option, which just needs the necessary contact and shipping information for your transaction, you may still make purchases without creating an account.

In order to help diagnose faults or provide support for problems with our services, our web servers collect your IP address. Remind yourself that data is only collected in broad categories and cannot be linked to a specific user.

Cookies are used by us to improve your experience. By keeping track of individual user access and preserving your session ID, these cookies help us to better secure you. Please visit our information page about Cookies and its usage/ importance etc for more details.

This anonymous, statistical data is gathered and given to us to help with site usage analysis.

MANAGING YOUR PERSONAL DATA AND INFORMAITON:

We promise to do every reasonable effort to protect any information we may have about you and to ensure that it is accurate and current. Please get in touch with us if you ever find out that personal information we have on you is incorrect, if you'd like a copy of the data we've kept about you, or if you want your personal information deleted.

If you have registered as a customer, you can check your My Account page and log in at any time to access or edit your personal data.

Additionally, we are required by law to protect the privacy of any personal information we hold on our employees and contractors who work on our information systems.

HOW WE UTILISE THE DATA WE RECEIVE:

Unless we indicate further uses in this Privacy Policy or at the time of collection, personal information given by visitors to our website is used solely for the reason for which it was submitted or for such other secondary purposes that are linked to the primary purpose. We need your information to better understand your needs and offer you with a better service, specifically for the reasons listed below:

Authenticate yourself before making purchases.
To receive and fulfil your order; To handle authorised payments.
internal documentation
We could utilise the data to enhance our services, goods, and website.
We could occasionally use your information to get in touch with you for market research.

OPTIONS FOR PAYMENTS:

In addition to taking credit cards, we provide a variety of payment methods that are supplied by outside companies. To find out how each service provider gathers, keeps, processes, shares, and transfers your personal information when you visit our website or use their services, please read their privacy policies. We disclaim any liability for the actions of payment processors that have links on our website.

USAGE OF COOKIES:

Small files that request permission to be stored on your computer's hard drive are known as cookies. The file is added, and the cookie is used to analyse web traffic or notify you when you visit a specific website once you consent. Web apps may react to you personally thanks to cookies. By accumulating and retaining data about your preferences, the web application may adjust its functionality to suit your demands, desires, and preferences.

Cookies from traffic logs are utilized by us to determine which pages are being used. This aids in the analysis of website traffic statistics and helps us make improvements to our website to better meet the needs of users. This data is only used for statistical analysis; after that, it is deleted from the system. In general, cookies enable us to track which pages you find useful and which you do not, which helps us offer you with a better experience on our website.

Other than the information you choose to share with us, a cookie in no way allows us access to your computer or any personal information about you. You have the option to accept or reject cookies. Although the majority of web browsers allow cookies by default, you can often change your browser's settings to reject cookies if you'd like. You might not be able to use the website to its full potential as a result.

LINKS TO EXTERNAL WEB PAGES/ WEBSITES:

There may be links on our website to worthwhile other websites. Once you have left our website by using one of these links, you should be aware that we don't have any control over the other websites. As a result, we cannot guarantee the safety or confidentiality of any information you supply when visiting these other websites, and these other websites/ external links are not covered under the terms of this privacy statement and declaration. Take care, and make sure you read the privacy policy that applies to the particular website.

TAKING CONTROL OF YOUR PERSONAL DATA:

By sending us an email, you can opt to limit how your personal data is collected and used.

Unless we have your consent or are compelled by law to do so, we will never share, transfer, or trade your personally identifiable details to third-party organizations.

Please email us at the above address as soon as possible if you think that any information, we are keeping about you is inaccurate or missing. Any inaccurate information will be quickly updated.

This privacy statement is subject to change at any time, so please check it often. Upon being posted on the website, updates and clarifications will become effective right away. We want you to know what information we collect, how we use it, and under what conditions, if any, we use and/or disclose it. If we make any significant changes to this policy, we will let you know here.

In the event that our store gets bought out or merges with another business, your information could be sent to the new proprietors so we can keep selling you things.

Please contact us if you would like more information, to lodge a complaint, or to access, update, modify, or delete any personal information we may hold regarding you.

Please see also the 'Disclaimer' - strongly recommended.

Thank you for visiting our website.

AU Collections