Terms and Conditions of Website Use

Hello and thank you for visiting AU Collections.

By browsing, accessing, or using this website, you agree to comply with and be bound by the following Terms and Conditions of Website Use, together with our Privacy Policy, Disclaimer, Shipping and Returns Policy, and any other policies published on this website.

Please do not use this website if you do not agree with any part of these terms and conditions.

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Website Use

The content provided on this website is for general information and shopping purposes only. We may update, change, or remove website content at any time without prior notice.

While we aim to keep all information accurate and up to date, AU Collections does not guarantee that all product descriptions, images, pricing, availability, or other website information will always be completely accurate, current, or free from errors.

You acknowledge that some information may contain mistakes, inaccuracies, or omissions. To the maximum extent permitted by Australian law, AU Collections accepts no liability for any loss, inconvenience, or damage arising from reliance on information published on this website.

It is your responsibility to ensure that any products, services, or information available through this website meet your personal requirements before making a purchase.

 

Business Information

AU Collections is an Australian online coins and collectables store.

Our business name is registered with ASIC – Australian Securities and Investments Commission. We aim to provide a safe, reliable, and enjoyable shopping experience for our customers.

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Intellectual Property

All content on this website, including text, images, graphics, layout, design, logos, product presentation, and other materials, is owned by or licensed to AU Collections, unless otherwise stated.

You must not copy, reproduce, distribute, modify, or use any content from this website without our written permission.

Any trademarks, brand names, or logos displayed on this website that are not owned by AU Collections remain the property of their respective owners and are acknowledged accordingly.

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Unauthorised Use

Unauthorised use of this website may give rise to a claim for damages and/or may be unlawful.

You must not use this website in a way that may cause damage to the website, interfere with its operation, misuse content, attempt unauthorised access, or breach any applicable laws.

 

Referrals and Sharing Our Website

You are welcome to share our website link with family, friends, or others at your own discretion.

However, AU Collections is not responsible for any inconvenience, issue, or misunderstanding that may arise between you and the person you choose to share our website with.

 

External Links

This website may contain links to other websites for your convenience.

These links are provided to offer additional information or access to third-party services. They do not mean that AU Collections endorses or accepts responsibility for those websites.

We have no control over the content, privacy practices, security, or policies of any linked third-party websites. You access those websites at your own risk.

 

Payments and Card Processing

AU Collections may offer secure online payment options, including:

✅ PayPal
✅ Credit card payments
✅ Debit card payments
✅ Other available secure checkout options

PayPal payments may provide eligible buyers with PayPal Buyer Protection, subject to PayPal’s own terms and conditions.

For credit card and debit card payments, our website may use secure third-party payment providers such as Stripe and/or payment services available through the Wix platform.

Stripe is a widely used and trusted online payment processing platform. When you pay by card, your payment details are processed securely by the payment provider. AU Collections does not receive or store your full credit card, debit card, or banking details.

You may wish to review the privacy policies and terms of the relevant payment providers before making payment.

 

Website Platform and Security

Our website is built using the Wix platform.

Wix provides website security features for merchants and customers, including SSL certificate protection. SSL helps protect information transmitted through the website by using secure HTTPS browsing.

Wix also provides security tools and platform-level protections for online stores. However, like all online services, no website, platform, or internet-based system can be guaranteed to be completely risk-free.

Customers are encouraged to use safe online shopping practices at all times.

 

Saving Payment Details

We strongly advise customers not to save credit card, debit card, banking, or other financial details in their website account.

If you choose to save any payment or financial details through available website or third-party payment features, you do so at your own discretion, choice, and responsibility.

AU Collections strongly recommends that customers do not store financial details in their account.

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Direct Bank Transfer

Once you have built confidence with AU Collections, direct bank transfer may also be offered as a payment option.

Bank details can be provided by email upon request. Orders paid by bank transfer may only be processed after payment has been received and confirmed.

 

Reward Points, Coupons, Codes and Loyalty Offers

From time to time, AU Collections may offer reward points, coupon codes, discount codes, loyalty offers, promotions, or similar benefits.

These offers may be cancelled, refused, corrected, or modified at any time without prior notice if we identify an error, system issue, misuse, or human mistake.

If an error occurs, we will do our best to contact the customer and resolve the matter fairly. However, we reserve the right to correct or cancel any offer that was generated or applied incorrectly.

We appreciate your understanding, as mistakes can sometimes happen.

 

Free Shipping Terms

Where free shipping is offered based on a minimum order value, this may depend on product availability and order conditions.

If an item becomes unavailable or out of stock after you place an order, and this affects your eligibility for free shipping, AU Collections may contact you to discuss available options.

These options may include:

✅ Offering an alternative product
✅ Sending the remaining order with free postage
✅ Providing a full refund
✅ Discussing another suitable solution with you

We will contact the customer before taking further action where possible.

 

Product Availability

Product availability may change without notice.

If an item is out of stock, unavailable, incorrectly listed, or affected by an error, AU Collections reserves the right to cancel or amend the order and contact the customer with available options.

 

Safe Packaging and Delivery

We take care when packing customer orders and aim to provide safe and secure packaging.

Where applicable, orders may be sent using tracked postage or other suitable delivery options. Delivery times may vary depending on postal services, location, public holidays, and other circumstances outside our control.

 

Australian Law

Your use of this website and any dispute arising from your use of this website are subject to the laws of Australia.

By using this website, you agree that any dispute or claim will be handled in accordance with applicable Australian laws.

 

Agreement to Website Policies

By using this website, you confirm that you agree to the policies published on our website, including but not limited to:

✅ Terms and Conditions of Website Use
✅ Privacy Policy
✅ Disclaimer
✅ Shipping and Returns Policy
✅ Payment and Security Information
✅ Any other relevant website policies

Please read these policies carefully before using our website or placing an order.

 

Final Note

Thank you for visiting AU Collections.

Once again, please do not use this website if you do not agree with any of our website policies or terms.

We appreciate your support and hope you enjoy browsing and shopping with us.

 

Happy collecting!

 

Best regards,
AU Collections